Couplet Care Inc. Privacy Policy

Welcome to Couplet Care Inc. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites, including www.coupletcare.com, and use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

We respect your privacy and are committed to protecting it. The purpose of this Privacy Policy is to inform you about the personally identifiable information we may collect and how it may be used. This policy applies only to this website.

INFORMATION WE COLLECT AND HOW IT IS USED

Information You Provide Voluntarily

We may collect personal information you voluntarily provide, such as your name and email address. For example, you may submit information by filling out a contact form, subscribing to a newsletter, or creating an account. If you create a user profile, we will store your username, but your password will not be visible in our records.

Information We Collect from Third Parties

We may receive information about you from third-party services that integrate with our website. For example, if you use a third-party application linked to our site, they may provide us with relevant information for processing and fulfillment.

Automatically Collected Information

We automatically collect certain data about you and the device you use to access our website. This includes:

  • Your IP address
  • Operating system type
  • Browser type
  • Referring website
  • Pages viewed and timestamps of visits
  • Actions taken on the website (e.g., links clicked)

Cookies and Tracking Technologies

We may log information using cookies, which are small data files stored on your browser. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted) to personalize your website experience.

HOW WE USE YOUR INFORMATION

We may use the information collected in the following ways:

  • To operate and maintain the website
  • To create and manage your account
  • To send you promotional and administrative communications (e.g., newsletters, policy updates, security alerts)
  • To respond to inquiries and provide customer support
  • To track and analyze website usage for optimization
  • To process payments for purchases made through the website
  • To prevent unauthorized or illegal activity

THIRD-PARTY DISCLOSURE

We may share your information with third parties when explicitly authorized by you. Additionally, we use third-party service providers for various website functions. These providers operate under their respective privacy policies:

  • Google Analytics – Tracks website usage and visitor actions. May capture IP addresses but does not collect other personal information.
  • HubSpot – Used for email updates and newsletters. Stores names and email addresses for communication purposes.

We do not sell, distribute, or disclose personal information without consent, except when required by law or in the event of a business transfer (e.g., mergers, acquisitions, or restructuring).

ANONYMOUS DATA USAGE

From time to time, we may use aggregated, non-identifiable data for marketing, advertising, or analytics purposes. This may include statistics derived from cookies or anonymized usage trends.

COOKIES AND ADVERTISING

Display Advertising

We may use third-party advertising networks that place cookies to serve targeted ads based on previous visits to our website.

Retargeting Ads

We may engage in remarketing efforts with platforms such as Google, Facebook, or LinkedIn. These platforms use cookies to deliver ads tailored to previous website visitors.

Tracking Pixels

Sponsored campaigns may include tracking pixels (web beacons) to analyze engagement. These do not collect personally identifiable information but may track campaign effectiveness.

Newsletter Tracking

Emails sent through our newsletter may include tracking pixels that allow us to analyze engagement, such as open rates and link clicks.

YOUR RIGHTS REGARDING PERSONAL INFORMATION

You have the following rights concerning your data:

  • Opt-out – Unsubscribe from marketing emails via provided links or by emailing us at support@coupletcare.com.
  • Access – Request access to your personal data by contacting us.
  • Amend – Request corrections to your personal information.
  • Forget – Request deletion of your personal data, subject to legal or transactional obligations.

To exercise these rights, contact us at support@coupletcare.com.

SENSITIVE INFORMATION

We do not request or process sensitive personal information such as Social Security numbers, religious beliefs, health records, or criminal history. If you submit such information, it will be treated in accordance with this Privacy Policy.

CHILDREN’S PRIVACY

We do not knowingly collect personal information from children under the age of 16. If a parent or guardian believes that we have inadvertently collected such data, please contact us at admin@coupletcare.com, and we will promptly remove it.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. The latest version will be posted on this page with the updated effective date.

CONTACT US

For any questions about this Privacy Policy, please contact us at:

Couplet Care Inc.
Email: admin@coupletcare.com

Last updated: March 6, 2025